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How do I change my membership information?
You can change your name, postal code, address, phone number, and email address. You can edit your registration information by following the steps below. <Change procedure> ① Log in to...
How do I change my membership information?
You can change your name, postal code, address, phone number, and email address. You can edit your registration information by following the steps below. <Change procedure> ① Log in to...
Do I need to register as a member to shop at th...
You can make a purchase without registering as a member. However, if you register as a member (free of charge), you will not need to enter your name or address,...
Do I need to register as a member to shop at th...
You can make a purchase without registering as a member. However, if you register as a member (free of charge), you will not need to enter your name or address,...
The item I ordered is different/missing
If there are any errors or missing items in your delivery, please contact customer service using the form below. We will check the details and respond accordingly. [URL]
The item I ordered is different/missing
If there are any errors or missing items in your delivery, please contact customer service using the form below. We will check the details and respond accordingly. [URL]
I received a defective item
< Products purchased at BMSG SHOP> Within 7 days of receiving the product Please contact customer service using the form below. Once we have confirmed that the product is defective,...
I received a defective item
< Products purchased at BMSG SHOP> Within 7 days of receiving the product Please contact customer service using the form below. Once we have confirmed that the product is defective,...
Can I ship overseas?
For shipping outside of Japan, you can use the purchasing service "WorldShopping". Please refer to the following guide for how to use it. For customers overseas We do not ship...
Can I ship overseas?
For shipping outside of Japan, you can use the purchasing service "WorldShopping". Please refer to the following guide for how to use it. For customers overseas We do not ship...