Wiki

What is check-in? / I want to know the procedure

[What is check-in?] Check-in is a feature within the B with U app that allows you to record your participation in selected live shows and events and download exclusive images....

[Important] For those using carrier email (plea...

If you are using a carrier email address (such as @docomo.ne.jp / @ezweb.ne.jp / @softbank.ne.jp), important emails such as announcements from B-Town and event winning notifications may not be delivered...

[B-Town] Can I cancel or get a refund after joi...

We do not accept cancellations, refunds, or changes to plans due to customer convenience. <Notes> ・There is no cooling off period for B with U and B-Town, so cancellations, refunds,...

I want to know about Tree Village's products/st...

For information on products and inventory at Tree Village Tokyo's "BMSG OFFICIAL SHOP," please see the page below. https://tree-village.jp/news/014264.html

Can you repair or replace parts?

We do not repair purchased products or exchange/sell parts only. Please be aware of this in advance.

Will my membership information be carried over ...

You can continue to use your membership information even if you change your model. If there are any changes to your email address or other information, please make the necessary...