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Will my membership information be carried over ...

You can continue to use your membership information even if you change your model. If there are any changes to your email address or other information, please make the necessary...

Will my membership information be carried over ...

You can continue to use your membership information even if you change your model. If there are any changes to your email address or other information, please make the necessary...

How do I change my membership information?

You can change your name, postal code, address, phone number, and email address. You can edit your registration information by following the steps below. <Change procedure> ① Log in to...

How do I change my membership information?

You can change your name, postal code, address, phone number, and email address. You can edit your registration information by following the steps below. <Change procedure> ① Log in to...

I can't log in

Must be confirmed

I can't log in

Must be confirmed

Do I need to register as a member to shop at th...

You can make a purchase without registering as a member. However, if you register as a member (free of charge), you will not need to enter your name or address,...

Do I need to register as a member to shop at th...

You can make a purchase without registering as a member. However, if you register as a member (free of charge), you will not need to enter your name or address,...

The item I ordered is different/missing

If there are any errors or missing items in your delivery, please contact customer service using the form below. We will check the details and respond accordingly. [URL]

The item I ordered is different/missing

If there are any errors or missing items in your delivery, please contact customer service using the form below. We will check the details and respond accordingly. [URL]

I received a defective item

< Products purchased at BMSG SHOP> Within 7 days of receiving the product Please contact customer service using the form below. Once we have confirmed that the product is defective,...

I received a defective item

< Products purchased at BMSG SHOP> Within 7 days of receiving the product Please contact customer service using the form below. Once we have confirmed that the product is defective,...