Wiki

Paidy is not showing up for payment/payment can...

On the payment screen, select Pay Later. *If it does not appear, please proceed by clicking "Check out as a guest" below the [Pay now] button. If you are unable...

I want to know the timing of delivery

Shipping dates vary depending on the item you order. ▼ Regular products <br>Items will be shipped sequentially within 3 business days (excluding Saturdays, Sundays, and holidays) of your order. ▼...

I want to know how to purchase fan club exclusi...

To purchase products exclusive to FC members, you will need to join and log in as a FC member. Please follow the steps below to link with this store. ■Step...

Where can I see my order history?

After logging in to BMSG SHOP, you can check your order history from My Page. *Your order history is linked to the email address you use. Please be sure to...

Will the products be restocked?

We are unable to answer individual inquiries regarding resale information for sold-out items or when merchandise will be available in stock. Please refer to our official announcements for the latest...

My order hasn't arrived

If you purchase a pre-order item and a regular item together, the item will be shipped according to the item with the latest shipping date. Please wait until the scheduled...