It may be difficult to connect immediately after the sale of the product. If the screen freezes, please wait for a while.

If the problem persists even after waiting for a while, it may be due to a problem with your browser, depending on your environment. If you are using Internet Explorer (IE), you may experience display problems or be unable to use some functions.

Please use the following recommended browsers.

<Recommended environment>
■ If you are using Windows: Google Chrome
・Mozilla Firefox
・Microsoft Edge (latest versions)

■ If you are using a Mac: Safari
・Google Chrome (latest version)

■ If you are using an iPhone: Safari (latest version)

■ If you are using Android: Google Chrome (latest version)