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BMSG Shop

FAQ order settlement Shipping merchandise

I want to know about Tree Village's products/stock status

Can you repair or replace parts?

Will my membership information be carried over if I change my device?

Shop 会員登録/ログイン

How do I change my membership information?

Shop 会員登録/ログイン

Shop 会員登録/ログイン

Do I need to register as a member to shop at the BMSG SHOP?

Shop 会員登録/ログイン

The item I ordered is different/missing

I received a defective item

Can I ship overseas?

The tracking number is not showing

I want to know the shipping fee

My item was returned. Can you resend it?

I want to ship one order separately

Can I combine multiple orders for shipping?

I want to specify the delivery date and time

What payment methods can I use?