If you purchase a pre-order item and a regular item together, the item will be shipped according to the item with the latest shipping date. Please wait until the scheduled shipping date.
Please note that we are unable to provide individual shipping dates.

If the shipping date listed for all of the products you ordered has passed, please contact us using the inquiry form.
In order to ensure a smooth response, please let us know the following information:

*Your order number can be found in your order confirmation email or in My Account.
Your order number will be listed after the #.