Wiki

[FC] I want to change my membership information

After logging in to your BMSG SHOP account, you can check and change the following information from the "Payment Method/Change Confirmation Page." *Even if you change your registration information after...

[Important] For those using carrier email (plea...

If you are using a carrier email address (such as @docomo.ne.jp / @ezweb.ne.jp / @softbank.ne.jp), important emails such as announcements from the FC or event winning notifications may not be...

I can't log in to B with U

If you are unable to log in, please check the following items in order. ■ Please check that the information you entered is correct. When logging in, please check to...

I am not receiving birthday emails or message w...

Emails from BMSG are sent from the following domains:・【@bmsg.shop】・【b_town_info@bmsg.co.jp】 To ensure that you receive the email, please check the following: ■ For those who use free email services (e.g. Yahoo!...

I can't watch videos in B with U

If the video does not play properly, please try the following steps in order. ① Check for updates to the B with U app Please check that the app on...

What features can be used with B with U?

In addition to member-only benefits, B with U also offers the following features: ■ Content viewing function After joining/logging in, you can enjoy the following digital content on each artist...