Emails from BMSG are sent from the following domains:
・【@bmsg.shop】
・【b_town_info@bmsg.co.jp】
To ensure that you receive the email, please check the following:
■ For those who use free email services (e.g. Yahoo! Mail, Gmail, etc.)
・The email may have been sorted into your "Spam" or "Trash" folder. If you have not received the email, please check each folder before it is automatically deleted.
■ For those using smartphones or mobile carrier email: You may not receive emails due to the following settings.
・Please add the "@bmsg.shop" domain to your allowed email list.
・Disable "URL-containing email rejection settings" and "PC email bulk rejection" ・Review the settings of "Easy Settings" and "Spoofing Restrictions" (recommended: low)
・Cancel spam block settings or allow individual spam
For au users
The default setting for "Spoofing Prevention" at au is set to "High", which may cause emails not to be delivered. Before registering, please change the "Spoofing Prevention" to "Low".
■ Please also check your email notification settings.
After logging in to your BMSG SHOP account, you can check your "Notification Reception" settings by following the steps below.
【procedure】
- Login page
- Proceed to the "Payment method/change confirmation page"
- You can check and change your email notification settings and date of birth by clicking "Edit Account" at the bottom of the page.
*If you wish to receive a birthday message, your date of birth and notification reception must be set to "On."