Fan Club

To the next dimension

Fan Club

To the next dimension

The connection between artists and fans

Deeper and closer.

Install the app here

BENEFITS

Fan Club Benefits

Exclusive content

Brought to you by artists and staff. You can see photos, thoughts, and behind-the-scenes footage that you can only see here! There will also be a live broadcast to celebrate birthdays and answer questions from members!

Online Member Card

Issue a digital membership card! You can set the design of your membership card to your liking. The design of the membership card is updated regularly!

calendar

You can check information about artists' media appearances and live performances.

Priority ticket reservation

You can enter the advance ticket sales (lottery) for live shows and events earlier than anywhere else. *Please note that if there are a large number of applications for advance ticket sales, a lottery will be held.

Sales of fan club exclusive goods

We will also be selling limited merchandise that can only be purchased by members.

ONE ID

With one ID

Connecting artists and fans

Access to all locations

HOW TO JOIN

Steps to joining

  • Access to each fan club site
  • Select "Become a member"
  • Select "Payment methods and plans"

  • Agree to the terms and conditions and proceed to payment
    *Please log in to BMSG SHOP (if you do not have an account, please register)

  • Install the app and enter your BMSG SHOP email address and password.
  • Enjoy the content of each fan club on "B with U"
CONCEPT

Welcome to B with U

From BMSG came the greatest fan platform, B with U.
With the spread of the Internet and social media, I think it's clear everywhere that the relationship between artists and fans is truly big and important.

On the other hand, sometimes it is precisely because something is important that it becomes a problem.
B with U will help us build the ideal relationship we envision for the year 2024 and for society going forward.
Please make your support visible and feel closer to your favorite artists.

B with U can be enjoyed within the app, on the web, and from all over the world. We will continue to add many new features as needed. Please look forward to it. Also, if you are already using BMSG SHOP or B-Town, you do not need to create a new account. You can go back and forth between all of them with one account.

Let's create an ideal space together where you can fully appreciate the artists' human charm and send them your love and support.
Welcome to B with U.

SKY-HI

CEO of BMSG

FAQ

FAQ

Q. I want to check my fan club membership status
A.

You can check your fan club membership status from "My Page" in the BMSG OFFICIAL SHOP.

▼Log in to the BMSG OFFICIAL SHOP here

https://bmsg.shop/account

▼What you can check

Fan club membership / Joining month / Joining cycle (monthly/annual) / Next renewal / Payment method

If you have a fan club you are a member of, it will also be reflected on the top page "Your Community" after logging in to the app.

If the above does not resolve your issue, please contact us using the details below.

▼Inquiry form

https://form.run/@bmsg-info-bwithu

Q. I can't log in to B with U
A.

After downloading the app, you will need to register as a member to view fan club content.
If you are unable to log in even though you have completed your fan club membership registration and payment, please check the following ① to ③.

①You may have entered the registered email address or an address different from the one you entered when registering as a member.
If you have multiple email addresses, please try using one that you know.
*This is different from the email address registered to the "BMSG App."

②If you are entering the password you set or do not know the password you set, click [Forgot your password?] at the bottom of the login screen to set a new password and try logging in.

*If you do not receive the reset email, please make sure that you can receive emails from info@bmsg.shop.

③Please check that the email address and password you entered are correct, including capitalization, half-width/full-width characters, symbols, input errors, and unnecessary spaces.

Uppercase (half-width): SKY-HI
Lowercase (half-width): sky-hi
Capital letters (full-width): SKY-HY
Lowercase (full-width): sky-hy


If the above does not resolve your issue, please contact us using the information below.

▼Inquiry form
https://form.run/@bmsg-info-bwithu

Q. I have a purchase history on BMSG SHOP, but I can't log in.
A.

First, try resetting your password using the email address you registered with BMSG OFFICIAL SHOP.

In addition, you can purchase goods at the BMSG OFFICIAL SHOP without registering as a member.
Even if you have used our service in the past, if you have not registered as a member, you may not be able to log in.

To register as a member, please register below.

▼Click here to register as a BMSG SHOP member
https://bmsg.shop/account/register


If the above does not resolve your issue, please contact us using the information below.

▼Inquiry form
https://form.run/@bmsg-info-bwithu

Q. I have a purchase history with BMSG SHOP, but I forgot the email address I used to register.
A.

① If you have a history of purchasing from us in the past We have sent you two emails in the past, one stating "Shopping Complete" and one stating "Shipping Complete", so please check to see if you have received an email from info@bmsg.shop to any email addresses you may have.

②If you cannot find your email or have forgotten your registered address, please try registering as a new member of BMSG SHOP.


If the above does not resolve your issue, please contact us using the details below.

▼Inquiry form
https://form.run/@bmsg-info-bwithu

Q. I haven't received any emails from BMSG (such as the registration completion email or password reset email)
A.

If you do not receive an email, please check the following.

①Please check your settings to make sure you are able to receive emails from info@bmsg.shop.
②Please check to see if the email is in a different folder, such as your spam folder.

*If you use an email address from a mobile carrier, you may not be able to receive emails depending on the settings. We strongly recommend using an email address other than that of a mobile carrier, such as Gmail or Yahoo.

After changing your address, please request a resend of the membership completion email using the form below.
https://bmsg.channel.io/support-bots/103231

[💎Member Registration] → [I haven't received the membership completion email]
[Membership Completion Email | Resend Request] Fill in the form


If the above does not resolve your issue, please contact us using the information below.

▼Inquiry form
https://form.run/@bmsg-info-bwithu