The timing for cancellation varies depending on the "Architect" and "Resident" plans.
Please check the following and proceed with the procedure.
▼Cancellation procedure (same for both plans)
- Log in to your BMSG SHOP account and go to "B-Town Plan" > "Current Plan" > "Confirm Details"
- Select "Cancel subscription" at the bottom of the page
- After answering the survey, press the "Cancel" button. Please check the email from "info@bmsg.shop" with the subject "Your BMSG B-Town plan has been canceled."
<Notes>
■Architect
・Minimum contract period: 3 months (4 months when campaign is applied)
・Example: If you join in June → You can cancel after the payment is completed in August ▼Information regarding cancellation:
・The cancellation button is always displayed, but an error will occur if you operate it during the contract period. ・We recommend canceling at least two days before payment (as this may be delayed depending on the timing of the renewal process).
・We cannot provide refunds on a pro rata basis, but you can still view content until the end of the month even after cancellation.
■Resident
Contract type: Annual fee (1 year from the date of joining)
Cancellation: Possible from the day of joining (however, the viewing period is valid until the end of the renewal month of the following year)
▼Notes:
・Pro rata refunds are not available. ・You can still view content until the contract expiration date even after cancellation. ・The billing renewal date is the year following the membership date. We recommend canceling at least two days before.
▶ Regarding viewing of content after cancellation Even after the cancellation procedure, you can still view content until the expiration date of your current contract period.
Once your membership expires, you will no longer have access to the member-only content.
・Monthly plan: Can be viewed until the end of the month (e.g., if cancelled on June 10th, can be used until June 30th)
・For annual plans: Valid from the month of joining until the last day of the same month of the following year (e.g., joining on July 15, 2024 → valid until July 31, 2025)