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Subscription paused due to payment error

If your subscription is paused due to a failed payment, you can try to retry the payment yourself.

After logging in to BMSG SHOP, please follow the steps below.
You can pay with the credit card registered to your BMSG SHOP account by going to the "Payment Method/Change Confirmation Page" > "Manage Subscription Plan" > "Confirm Details" > "Confirm Payment" button .

<Notes>
・An error message will be displayed during automatic payment attempts, so please wait a while and try again. ・Automatic repayment will also be performed 5 days after the payment error occurs. ・If both manual and automatic repayments result in an error, please try changing your credit card information.

If the above does not resolve your issue, please also refer to the following article:
・Payment error